For those of you that have not used BullsVision to watch a live video stream, and even if you have, welcome to BullsVision. We here at GoUSFBulls.com want to give you a couple tips to enhance your viewing pleasure.
- * Set up your BullsVision Account Here (If you haven't already)
- * Download Microsoft Silverlight Media Player Here
- * Make Sure That BullsVision is the only application running on your computer
- * Live programming can only be utilized through a high-speed Internet connection of 300kbps, such as cable, DSL, or satellite. If your connection to the Internet is by dial-up modem or is slower than a DSL connection you will not be able to watch USF BullsVision media. A DSL, cable modem or other high speed connection is required.
If you have issues and need technical support email FanSupport@jumptvinc.com or the GoUSFBulls.com Customer Service Form
You can also call Jump TV Streaming Support toll free at (877) 967-3267
In addition to having a high-speed Internet connection, your computer should meet or exceed the following recommended system requirements:
- * System - Pentium class system running at 600 Mhz or better. To Check Your system: Go To My Computer>Properties> General ab
- * Internet Browser - You must have Internet Explorer Version 5.5 or higher to access the content in USF BullsVision. Also Mozilla must be 2.0 or higher as well.
- * Screen resolution - To effectively use the pages on the USF BullsVision, your screen resolution should be set at 800 x 600 pixels or higher. If you can see the entire width of the site without scrolling horizontally, your resolution is set appropriately. If not, please adjust the resolution setting on your computer.
- * Macromedia Flash - Some important elements of the site utilize Macromedia's Flash software, version 6.0 or higher. If you do not have at least Flash 6 you will be unable to effectively navigate the site. (Fortunately, it comes pre-installed in nearly all late-model browsers.) To Download Flash Click Here
- * Audio Capability - In order to hear the audio components of our films and animations, your computer must be equipped with a 16-bit or better sound card and speakers
- * Modem - For live events you must have a Docsis compliant modem to receive the Multicast from USF BullsVision. NOTE: The MOTOROLA :CYBERSURFER is not a Docsis compliant modem, and at this time will not receive the multicast.
- * Routers - At this time you may have difficulties accessing all of USF BullsVision's content. Specifically "Live Multicasts", You may have to consult your router manufacturer for support receiving multicasting. Or as an alternitive you can connect the Cable modem to a single PC.
- * Firewalls - Some types of firewalls may prevent viewing live events on USF BullsVision. Please consult the Firewall manufacturer or Documentation for specific instructions on how to configure your firewall to allow multicast information through.
- * Make Sure to Disable any type of security software- Do you have any kind of security software installed on your computer such as McAfee, Norton, or Zone Alarm? If so please try to disable the software. If you are not sure if you have any of that software then you can check by clicking on Start and going to the control panel. Look for add/remove programs. This will give you a list of software installed on your computer. Some security software can block Active X or Flash controls that our site requires. Please try to disable the software. If you do not want to disable the software for security purposes, please check the configuration. For assistance with configuration please consult the software manufacturer.
- * You Have an Apple, No Problem - Our service has been tested with the latest versions of Safari and Firefox for OS X. You will need to install Windows Media Player 9 for OS X. Please see the link below for download.
For Any other Frequently Asked Questions Click Here