Ticket Office Game Day Info & Policies
Game Day Information
Raymond James Stadium and its amenities were carefully designed to provide an enjoyable experience for all guests within the guidelines of the Americans with Disabilities Act. Disabled and wheelchair seating is available throughout RJS. Please ask for the Accessibility Guide at any Guest Services booth.
No bags larger than a small clutch will be permitted to be brought into the stadium. This policy is in place to limit the transfer of items between stadium staff and fans, expedite entry, and reduce lines.
The Raymond James Stadium Box Office opens for Ticket Sales and Customer Service beginning 3 hours prior to the game and remains open until the start of the 3rd quarter. Fans picking up or requesting re-printed tickets must provide photo ID. The Box Office does not accept cash — all major credit cards accepted (Visa, MasterCard, American Express, Discover).
All patrons receiving tickets as a guest of a USF Football coach, player, or as a high school coach or recruit may begin picking up their ticket 90 minutes prior to the game at their designated window. Guests must provide a photo ID and sign individually to receive their ticket.
RJS has concession stands to give guests nearly 600 points of sale for food and beverage service. Note that not all concession stands may be open for every event — see Guest Services for a list of available stands.
Gates for entry open 90 minutes prior to each USF Football home game.
RJS is equipped with 88 public restrooms and 10 family restrooms located throughout the stadium, totaling 1,003 fixtures — one fixture for every 61 people, keeping lines minimal.
- Aerosol or spray bottles of sunscreen
- Any item that could be used as a missile
- Backpacks, duffel bags or large bags
- Bags not approved in accordance with the clear bag policy
- Cameras longer than 12 inches (includes body, lens and filter) — policies may vary per event
- Camera bags or binocular cases
- Cans or bottles
- Coolers
- Fanny packs
- Fireworks
- Food or drinks
- Glass
- Horns, lasers, or artificial noisemakers
- Illegal drugs
- Pets (except trained service animals per ADA; emotional support animals not permitted)
- Recreational balls
- Seat cushions
- Smoking or tobacco products (including e-cigarettes and vaporizers)
- Sticks, poles, camera or "selfie" sticks, gimbals or extenders
- Strollers; Umbrellas; Video cameras or GoPros; Weapons
- Unmanned aircraft systems & drones (strictly prohibited on stadium property)
ADA seating is located throughout the Yuengling Center. Based on the event, seats may be available on the floor level, main concourse level, or the upper level.
Bags must be smaller than 12" x 12" x 12" and are subject to search upon entry. Backpacks are not permitted (diaper bags are permissible).
The USF Federal Credit Union Ticket Office at Yuengling Center is located at Gate A on the Southwest corner of the arena. Ticket Sales and Customer Service windows open 90 minutes prior to the game and remain open until the start of the 2nd half. Photo ID required for will-call and re-printed tickets. A small print fee may apply. No cash accepted — all major credit cards accepted.
Guests of a USF Basketball coach, player, or high school coach/recruit may pick up tickets 60 minutes prior to the game at their designated window. Photo ID and individual signature required.
LEVY, the exclusive food and beverage provider of Yuengling Center, offers fine catering services and delicious concessions at unique stands inside the arena concourse and the Fifth Third Bank Club.
Gate B and C open 90 minutes prior to tipoff for all club ticketholders. All other gates open 60 minutes prior to tipoff.
Men's and Women's restrooms are located in all 4 quadrants of the main concourse, as well as within all hospitality spaces.
- Cameras (those meeting designated event standards will be permitted)
- Weapons of any kind
- Pepper spray or mace
- Wallet chains; long chains or sharp spikes
- Cans, bottles and glass
- Large bags
- Laser pointers
- Food, drinks, or alcohol
- Air horns or noise makers
- Offensive banners or posters
- Pets (except trained service animals per ADA; emotional support animals not permitted)
- Sticks or poles of any kind
- Controlled substances
- Chairs, folding chairs, or any individual chair for use
- Coolers; Wrapped gifts; Skateboards; Balloons
- Off-duty law enforcement officers with concealed firearms may enter upon presenting badge and ID to security
USF Athletics maintains accessible seating for all venues. Accessible seating is limited at all facilities and filled on a first-come, first-serve basis. Contact your Personal Membership Representative or reach the Ticket Office at 1-800-Go-Bulls or bullstickets@usf.edu.
Bags must be smaller than 12" x 12" x 12" and are subject to search upon entry. Backpacks are not permitted (diaper bags are permissible).
The Box Office opens for Ticket Sales and Customer Service beginning 60 minutes prior to the game and remains open until one hour into the event. Photo ID required for will-call and re-printed tickets. A small print fee may apply. No cash accepted — all major credit cards accepted.
Guests of a USF coach, student-athlete, or high school coach/recruit may pick up tickets 60 minutes prior to the game at their designated window. Photo ID and individual signature required.
Concession stands are available at all Olympic Sport facilities (The Corral, Corbett Stadium, and USF Baseball and Softball Complex). Note that not all stands may be open for every event.
Gates for entry open 60 minutes prior to each USF Soccer, Volleyball, Baseball, and Softball home game.
Restrooms are located at each and every on-campus facility for USF Volleyball, Soccer, Baseball, and Softball.
- Cameras (those meeting designated event standards will be permitted)
- Weapons of any kind
- Pepper spray or mace
- Wallet chains; long chains or sharp spikes
- Cans, bottles and glass
- Large bags
- Laser pointers
- Food, drinks, or alcohol
- Air horns or noise makers
- Offensive banners or posters
- Pets (except trained service animals per ADA; emotional support animals not permitted)
- Sticks or poles of any kind
- Controlled substances
- Coolers; Wrapped gifts; Skateboards; Balloons
- Off-duty law enforcement officers with concealed firearms may enter upon presenting badge and ID to security
Policies
- All game times are tentative and subject to change.
- All single game facility charges go towards direct institutional support of USF Athletics. Thank you for your contribution!
- All sales are final. No refunds or exchanges.
- All persons 4 years of age and older must have a ticket for admission to ALL USF Athletics ticketed events.
- All USF sporting venues are cashless. We accept all major credit cards (Visa, MasterCard, American Express and Discover).
- Group tickets must be purchased in advance and are not allowed to be purchased on gameday.
- No upgrades are available on gameday. Please call or text your personal membership representative in advance or contact the Ticket Office at 1-800-Go-Bulls.
Former USF student-athletes are allowed complimentary admission for themselves to all USF regular season home events.
Football & Basketball: Varsity Club members will receive communication on how to request their ticket for the upcoming game, as well as an opportunity to purchase additional tickets for friends and family at a discounted price. Once requested, tickets will be available in your USF Bulls Account Manager to view on your mobile device.
Soccer, Volleyball, Baseball, and Softball: Simply present your digital Varsity Club membership card at the box office to receive a ticket for admission.
- General Rule: Pets are not allowed at USF sporting events.
- Service Animals: Only service animals trained to assist individuals with disabilities, as defined by the ADA, are permitted. The animal must be under the control of the handler at all times.
- Emotional Support Animals (ESAs): ESAs do not qualify as service animals under ADA regulations and are not permitted at events.
- Special Events: Certain events may allow pets, such as designated "Dog Days" or other pre-approved occasions. Please check event-specific details.
- Owner Responsibility: The owner is responsible for cleaning up after the animal and ensuring it does not disrupt the event.
Contact Us
